How do I apply for help with rent?

If you're struggling to pay rent, there are several ways to get financial assistance.

Here’s a step-by-step guide on how to apply for help with rent:

Step 1: Check Your Eligibility for Housing Benefit or Universal Credit

• Housing Benefit: If you're on a low income and pay rent, you may be able to claim Housing Benefit to help cover your rent. This is typically for people of pension age or those living in supported or temporary housing.

• Universal Credit: If you're under pension age and not in supported or temporary housing, you’ll need to apply for Universal Credit, which includes a housing element to help with rent.

  • To check eligibility and apply for Universal Credit, visit: www.universal-credit.service.gov.uk

Step 2: Gather Necessary Documents

• You’ll need to provide evidence of your income, rent, and living situation. Prepare the following documents:

  • Proof of identity (passport, driving licence, or birth certificate)

  • Proof of income (pay slips, benefits statements, etc.)

  • Rent agreement or tenancy contract

  • Proof of rent payments (bank statements or receipts)

Step 3: Apply for Housing Benefit or Universal Credit

• For Universal Credit:

  • Apply online at www.universal-credit.service.gov.uk. During the application process, you’ll need to provide details about your rent costs. We have a guide on applying for Universal Credit here.

• For Housing Benefit:

  • Apply through your local council if you’re eligible. You can find your local council’s website and apply online here: www.gov.uk/apply-housing-benefit.

Step 4: Provide Rent and Housing Details

• When filling out the application, make sure to include all the required rent information, including your landlord’s details, rent amount, and payment dates.

Step 5: Await Decision and Payments

• After submitting your application, it may take several weeks for a decision. If approved, your Housing Benefit or Universal Credit housing element will be paid either directly to your landlord or into your bank account to cover rent.

Step 6: Apply for a Discretionary Housing Payment (DHP)

• If the help you receive from Housing Benefit or Universal Credit doesn’t cover your full rent, you may be able to apply for a Discretionary Housing Payment (DHP) from your local council. This is additional financial help for rent shortfalls.

  • Contact your local council to apply for a DHP.

Step 7: Seek Further Support

• If you’re struggling with rent arrears or other housing-related issues, you can contact Citizens Advice or Shelter for further support and advice.

  • Citizens Advice: www.citizensadvice.org.uk

  • Shelter: www.shelter.org.uk or call 0808 800 4444

These steps can help you access financial support to manage rent payments and keep your housing secure.